Speed tests won’t tell you your absolute internet speed, but they will give you a close approximation. These tests are a quick way to isolate your ISP’s performance as a variable in the quality of your connection, and they can put your mind at ease. The test mimics your online activity in a controlled setting by downloading sample files and recording speeds. Speed tests measure your current connection’s maximum speed – how fast your device can upload and download information – by accessing nearby test servers. Speed tests are a good way to start troubleshooting, and they only take about a minute to complete. If you’re experiencing a slow internet connection, the first thing you should do is run a speed test. Most of the time the internet in your office works great, but what do you do when it’s slow? Do you reboot the router? Unplug the modem? You might even have a refund in your future.Your business needs a fast, reliable internet connection – but a game plan if something happens to that connection is important too. If they advertised or guaranteed high Internet speeds and are not providing them, then you will want to be adamant about that fact. Let them know your Internet speed is slow and below what they promised you. Now that you know how to check your Internet speed, gather your Internet speed test results and call your ISP. Last Resort: Call Your ISP With Your Slow Internet Speed Results If green lights are red, or solid lights are blinking, this is information the help desk might need.Īlso, try restarting both your computer and your modem and then running anti-virus and other checks before you call your ISP for tech support. If you have a cable modem or DSL modem, you might want to check the lights and see if they are doing anything funky.
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